An anonymous reader quotes a report from Ars Technica: Since the launch of ChatGPT in late 2022, experts have debated how widely AI language models would impact the world. A few years later, the picture is getting clear. According to new Stanford University-led research examining over 300 million text samples across multiple sectors, AI language models now assist in writing up to a quarter of professional communications across sectors. It's having a large impact, especially in less-educated parts of the United States. "Our study shows the emergence of a new reality in which firms, consumers and even international organizations substantially rely on generative AI for communications," wrote the researchers.

The researchers tracked large language model (LLM) adoption across industries from January 2022 to September 2024 using a dataset that included 687,241 consumer complaints submitted to the US Consumer Financial Protection Bureau (CFPB), 537,413 corporate press releases, 304.3 million job postings, and 15,919 United Nations press releases. By using a statistical detection system that tracked word usage patterns, the researchers found that roughly 18 percent of financial consumer complaints (including 30 percent of all complaints from Arkansas), 24 percent of corporate press releases, up to 15 percent of job postings, and 14 percent of UN press releases showed signs of AI assistance during that period of time.

The study also found that while urban areas showed higher adoption overall (18.2 percent versus 10.9 percent in rural areas), regions with lower educational attainment used AI writing tools more frequently (19.9 percent compared to 17.4 percent in higher-education areas). The researchers note that this contradicts typical technology adoption patterns where more educated populations adopt new tools fastest. "In the consumer complaint domain, the geographic and demographic patterns in LLM adoption present an intriguing departure from historical technology diffusion trends where technology adoption has generally been concentrated in urban areas, among higher-income groups, and populations with higher levels of educational attainment." "Arkansas showed the highest adoption rate at 29.2 percent (based on 7,376 complaints), followed by Missouri at 26.9 percent (16,807 complaints) and North Dakota at 24.8 percent (1,025 complaints)," notes Ars. "In contrast, states like West Virginia (2.6 percent), Idaho (3.8 percent), and Vermont (4.8 percent) showed minimal AI writing adoption. Major population centers demonstrated moderate adoption, with California at 17.4 percent (157,056 complaints) and New York at 16.6 percent (104,862 complaints)."

The study was listed on the arXiv preprint server in mid-February.

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