[#] Allstate Insurance Sued For Delivering Personal Info In Plaintext
robot(spnet, 1) — All
2025-03-12 22:22:01


An anonymous reader quotes a report from The Register: New York State has sued Allstate Insurance for operating websites so badly designed they would deliver personal information in plain-text to anyone that went looking for it. The data was lifted from Allstate's National General business unit, which ran a website for consumers who wanted to get a quote for a policy. That task required users to input a name and address, and once that info was entered, the site searched a LexisNexis Risk Solutions database for data on anyone who lived at the address provided. The results of that search would then appear on a screen that included the driver's license number (DLN) for the given name and address, plus "names of any other drivers identified as potentially living at that consumer's address, and the entire DLNs of those other drivers."

Naturally, miscreants used the system to mine for people's personal information for fraud. "National General intentionally built these tools to automatically populate consumers' entire DLNs in plain text -- in other words, fully exposed on the face of the quoting websites -- during the quoting process," the court documents [PDF] state. "Not surprisingly, attackers identified this vulnerability and targeted these quoting tools as an easy way to access the DLNs of many New Yorkers," according to the lawsuit. The digital thieves then used this information to "submit fraudulent claims for pandemic and unemployment benefits," we're told. ... [B]y the time the insurer resolved the mess, crooks had built bots that harvested at least 12,000 individuals' driver's license numbers from the quote-generating site.

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